Notes from the machine room.
Real artifacts, real incidents, real lessons, including the ones that did not work. We publish the machine. Never the clients.
What Brașov is actually like to work in
The city, the commute, the mountain at the end of the street, and the shift that puts you in the office when everyone else is leaving.
The one-button billing robot
Why Phase 0 of every automation we ship is deliberately, aggressively dumb, and why that turns out to be faster.
The America curriculum
A Romanian team wrote itself ten volumes on American culture. Volume 3 took the longest.
We publish the machine. Never the clients.
We operate other people's businesses, so most of what is interesting is not ours to publish. The machine is the transferable part anyway.
Tools, rituals, incidents, decisions
Including the ones that did not work.
Counts, ratios, patterns
How much, how often, and what it sorted into.
Client or clinic names
Ever, in any context.
Anything patient-adjacent
No records, no cases, no sample rows.
Money figures
No revenue, no spend, no pricing.